Edition Comparsion

SugarCRM Editions

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Sugar Subscriptions & Pricing


Sugar Professional $360/user/year	Sugar Corporate $540/user/year	Sugar Enterprise $720/user/year	Sugar Ultimate $1200/user/year

Each edition includes:

Full sales, marketing and support automation, email integration, reporting,
team selling, advanced security, workflow automation, social CRM;
Support for 22 languages, unlimited API calls, regular back-ups of your customer data;
Choice of either on-premise or cloud-based CRM deployment - plus more:

Sugar Mobile*
Standard Reporting

15 GB Storage**
MySQL and MS SQL Database Support

2 Support Contacts
Email Support
Support Portal Access
8x5, 4hr Response Time SLA
Unlimited Support Cases

Datasheet

Sugar Mobile Plus*
Standard Reporting

30 GB Storage**
MySQL and MS SQL Database Support

3 Support Contacts
Email Support
Support Portal Access
12x5, 2hr Response Time SLA
Unlimited Support Cases

Datasheet

Sugar Mobile Plus*
Offline Client
Enterprise Reporting
Customer Self-Service Portal
Sugar Plug-In For Lotus Notes

60 GB Storage**
MySQL, MS SQL and Oracle Database Support

4 Support Contacts
Email Support
Support Portal Access
12x5, 2hr Response Time SLA
Unlimited Support Cases
Phone Support
Health Check

Datasheet

Sugar Mobile Plus*
Offline Client
Enterprise Reporting
Customer Self-Service Portal
Sugar Plug-In For Lotus Notes
Sugar Connector To Lotus Domino Server

250 GB Storage**
MySQL, MS SQL and Oracle Database Support

5 Support Contacts
Email Support
Support Portal Access
24x7, 1hr Response Time SLA
Unlimited Support Cases
Phone Support
Go-live & Developer Support, Assigned Support Rep, Extended Health Check

Datasheet

Detailed Subscriptions Comparison